Privacy Policy

MORVALI™ — PRIVACY POLICY

At MORVALI™, your privacy and the protection of your personal data are extremely important to us. We only retain and process personal information that you have directly provided to us, or that is clearly intended to be processed in the context of your purchase or interaction with our services. All personal data is processed with care and in accordance with the General Data Protection Regulation (GDPR). We do not share your personal data with third parties without your explicit consent.

This privacy statement was last updated on June 2025.


1 — PERSONAL DATA WE COLLECT

When you place an order or use our services, we collect the following information:

  • Full name

  • Address and shipping details

  • Telephone number

  • Billing address

  • Email address

  • Payment details


2 — NEWSLETTER

If you subscribe to our newsletter, we will only use your email address to send product updates, offers, and brand news with your explicit consent. Each newsletter includes an unsubscribe link so you can opt out anytime.


3 — ACCOUNT REGISTRATION

Certain features of our website may require registration. When you register, we store your personal data to make future purchases faster, to process payments, and to provide an overview of your orders. We do not share your personal data with third parties unless necessary for order processing or if required by law.

We may share data with authorities in cases of fraud, misuse, or legal investigations.

Required data for account registration includes:

  • Name and address

  • Email address


4 — COOKIES AND TRACKING TECHNOLOGIES

To provide you with the best possible experience, we use cookies. These are small text files stored on your device to enhance website functionality, improve performance, and personalize your experience.

Cookies Used:

  • MORVALI Session Cookies: Save your shopping cart, login status, and personal information to simplify your experience.

  • Hotjar: Analyzes user behavior anonymously to optimize user experience.

  • Abandoned Cart: Helps recover your shopping cart if you leave before completing the purchase.

  • Google Analytics: Tracks how users interact with the site for optimization purposes (anonymous data).

  • Facebook Pixel: Tracks viewed products to deliver personalized ads on Facebook.

  • Social Media Buttons: Allow sharing but may collect personal data according to the privacy policies of the social media platforms.

We do not sell or share your information with third parties for any other purpose.


5 — THIRD-PARTY WEBSITES

Our Privacy Policy does not apply to third-party websites linked from our site. We recommend reviewing their privacy policies before engaging with them.


6 — DATA SECURITY

We implement strict security measures to protect your personal data against misuse, loss, unauthorized access, and alterations.


7 — YOUR RIGHTS UNDER GDPR

✔️ Right to Access:

Request the personal data we hold about you at any time.

✔️ Right to Portability:

Request a transfer of your personal data to another service or provider.

✔️ Right to Rectification:

Update or correct your personal information at any time through your account or by contacting us.

✔️ Right to Erasure (Right to be Forgotten):

You can request us to delete your personal data, except when:

  • You have an ongoing customer service case.

  • Your order is still being processed, shipped, or unpaid.

  • You have outstanding debts.

  • You have misused our services within the last four years.

  • Your data is required for legal or tax obligations.

✔️ Right to Object to Data Processing:

You can object to us processing your personal data for legitimate interests.

✔️ Right to Object to Direct Marketing:

You can unsubscribe from marketing emails at any time using the link in the footer of every email.


8 — TEXT MARKETING NOTIFICATIONS

By subscribing to MORVALI™ text notifications, you agree to receive automated marketing text messages about our products and services at the phone number you provided. Consent is not a condition of purchase. Message and data rates may apply. To opt out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.


9 — HOW TO EXERCISE YOUR RIGHTS

To exercise any of the rights listed above, contact our Customer Service at:
📧 support@morvali.com


10 — CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page.


11 — CONTACT INFORMATION

For any questions or concerns regarding this Privacy Policy, please contact:
📧 support@morvali.com